My career started with learning Salesforce and gradually, gained expertise in it. My interest lies in and around. My interest is to write blogs and share my knowledge on booming topics. I have a good understanding of Salesforce concepts and hands-on experience on multiple projects. As per me learning continuously is what makes you more confident and enhances your knowledge.
I believe in returning back to the Salesforce community in any manner I can, whether it be sharing my knowledge or motivating others simultaneously. Being a Faridabad WIT Community Group Leader gives me a good platform to help and encourage Women to showcase their talent and come forward to participate. My keen interest is to spread knowledge and make others’ goals achievable.
ZENDESK INTEGRATION WITH SALESFORCE
Zendesk is a customer service solution that is designed to be beautifully simple, and is used by many of the world’s largest organizations to provide support to their customers…
OVERVIEW OF SALESFORCE ANALYTICS
A brief overview of what Salesforce Analytics is and what are its benefits. This video also includes the introduction of Analytics Studio’s assets.
SALESFORCE SOLUTION MANAGEMENT
A solution is a detailed description of a customer issue and the resolution of that issue. Solutions help improve support agent productivity and response time to customers.